Problem backing up Exchange 2003 Public Folders

[tmgeorge]

Hello. My apologies for such a long post - I wanted to be sure to include all relevant info.

We are having problems backing up Exchange 2003 Public Folders.

We are running Networker 6.1.3 on a Solaris 8 machine. We have the Exchange Module and are backing up saveset MSEXCH: ok.

We are migrating from Exchange 5.5 and tested PF backups prior to replicating the Public Folders to the new server & it appeared to work ok.

Here's a bit from the log before the PF were migrated -

12/18/03 10:49:23 nsrd: exchange:MSEXCHF saving to pool 'Full' (Partial.00275)
12/18/03 10:49:29 nsrd: exchange:MSEXCHF done saving to pool 'Full' (Partial.00275) 12 KB

And here's what we are seeing now (small sample of 817 pages of logs!)


12/23/03 00:06:15 nsrd: exchange:MSEXCHF saving to pool 'Full' (Partial.00360)
12/23/03 01:47:54 nsrd: exchange:MSEXCHF done saving to pool 'Full' (Partial.00360) 1458 MB

then it reports this information -

* exchange:MSEXCHF nsrxchsv_ese.exe Version: 4.0.0.44 Supporting Exchange 2000 and Exchange 2003
* exchange:MSEXCHF System Version: 5.2 Build 3790
* exchange:MSEXCHF ESEBCLI2.DLL Version: 6.5.6944.0
* exchange:MSEXCHF Performing an Exchange save operation; save level is Full (Legato Backup Level: full).
* exchange:MSEXCHF Parsing parameters from the command line
* exchange:MSEXCHF Public folders that are not replicated to EXCHANGE will not be backed up.
* exchange:MSEXCHF Starting backup of folder tree: "Public Folders"
* exchange:MSEXCHF Starting backup of folder: "ACSBE"
* exchange:MSEXCHF Processing "Greg's"

And it'll continue on reporting 'processing' for various folders but then it'll hit one & complain as follows -


* exchange:MSEXCHF Processing "Final"
* exchange:MSEXCHF mbpfsv(2031): Encode item properties failed. Error: 0x800a0e98
* exchange:MSEXCHF COM error: 0x800a0e98
* exchange:MSEXCHF Source: Unknown
* exchange:MSEXCHF Description: Unknown
* exchange:MSEXCHF mbpfsv(1484): Error encoding item properties: 0x800a0e98.
* exchange:MSEXCHF Item name: Busi 3063 Final-67FA07E8-5FF8-11D3-A7D4-00A024B226E1-4360C8-M.doc
* exchange:MSEXCHF unknown error -2146824552 (0x800a0e98)

It does appear to backup some as it reports it processed other folders ok but the error shows up for the majority
of our folders.

The backup does eventually complete (after about 10 hours), however, it reports this in the log every few hours -

12/23/03 00:06:15 nsrd: exchange:MSEXCHF saving to pool 'Full' (Partial.00360)
12/23/03 01:47:54 nsrd: exchange:MSEXCHF done saving to pool 'Full' (Partial.00360) 1458 MB

Thanks in advance!!

 

[d3h614]

you need networker 7.0 to backup exchange 2003

 

[wallace88]

Actually according to the compatiability guide, NetWorker 6.x is ok. But he needs to use NetWorker Module for Exchange, version 3.1 or even better v4.0

http://portal2.legato.com/resources/compatibility/softwarecompatibilityguide.pdf

The database may have been corrupted during the move. Try doing a database check. I believe the utility is called esutils?

 

[speculos]

I successfully backup Exchange2003 using Legato Module for Exchange 4.0
Exchange server=Windows2000
Networker version=6.1.3
Size=10 Go Savetime=18 minutes

I hope it helps...

 

[tmgeorge]

Our exchange person just tried using ntbackup on the exchange server to backup just the Public Folders to a file and that worked.

Does that mean it's definitely a Networker problem?

Sorry but I'm not the exchange person but I would think that rules out a problem on the exchange server...?

Thanks for your responses!