printing problems

[mikeleahy]

hi
i have a printer hp 4300 tn that is setup via jet direct box. mostly prints fine ,except that some emails from people print out tiny. why would this be.

i also havea hp 2800 what sometimes crashes when printing adobe to it .any ideas??

 

[stduc]

To get a sensible answer you really need to provide more details.

i have a printer hp 4300 tn that is setup via jet direct box. mostly prints fine ,except that some emails from people print out tiny. why would this be.

This will be an issue with the email or your email software. The email is probably in some tiny font and you should be able to correct this before printing.

i also havea hp 2800 what sometimes crashes when printing adobe to it .any ideas??

It's most likely not got enough RAM to handle the files.

 

[mikeleahy]

this is the answer. FYI

http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=204115&messageID=2122203

 

[linney]

IE7, OE6 Printing problems with headers

http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=909625&SiteID=1&PageID=0

http://www.google.com/search?q=Problems+with+Outlook+email+printing+since+IE+7&rls=com.microsoft

http://groups.google.com/groups?q=Problems with Outlook email printing since IE 7&rls=com.microsoft

 

[mikeleahy]

its outlook, not outlook express....

 

[linney]

It might pay you to look a bit further into those links and not to be put off by the heading of the page.

"Same thing happens with IE7 and Outlook 2003.

I have a customer with a similar problem, and can replicate it.

IE7, Outlook 2003 and Exchange 2003 server (running on SBS 2003)

Some incoming HTML emails will not print the headers at all."

The above quote was from the first link.

The problems are discussed in detail and may apply to both Outlook and Outlook Express, where Internet Explorer may be common to both E-mail Clients.


The only other suggestion by way of a workaround might be to copy the text to Notepad and see if you can print from Notepad without the font being reduced.