Printing Problems From Outlook Express/Internet Explorer 1

[colttaylor]

Hardware
Dell Pentium II Computer
Epson Inkjet Printer

Software
Microsoft Windows ME
Microsoft Outlook Express
Microsoft Internet Explorer 5.5

When I am online and print a webpage I only get a blank page.
When I am online and print an email, I get the address and time at the top of the page but none of the email prints out.
When I am online, Microsoft Word prints fine.
When I am offline, everything prints fine.
These symptoms started about a month ago at a time when no direct changes were being done to the hardware or software (though online updates might have occurred).

I have reloaded the Windows ME and the latest printer drivers with no change in symptoms.

Any Ideas?
Thanks in advance!
Colt Taylor

 

[jmatt]

Try choice 2 .

http://www.windows-help.net/windows98/ie50-11.shtml

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177

W95 you have 3 choices . With W98 , if you have IE5.1 or higher & you
still have IE4 installed the following applies . No IE4 only 2 choices .
IE5.5 if over the top of 5.1 , offers 3 choices .

You can install IE5.1 straight over 4 . A big feature with IE5 is that
it can be repaired without uninstalling . Here is how to do it . Open
Control Panel , Add / Remove , click on Microsoft Internet Explorer ,
then click on add / remove down the bottom . This opens a window with
3 choices .

Choice 1. Add , insert your IE5 install program & you can find other
items you may not have installed 1st time .

Choice 2. Repair , fixes problems that may crop up with IE5 / Outlook

Choice 3. If unfixable , removes IE5 & goes back to IE4 , now if you
want to you can reinstall IE5 or a later version or another browser
altogether .

No Microsoft Internet Explorer in Control Panel !

http://www.windows-help.net/windows98/ie50-11.shtml

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177

Start > Run , key in msinfo32 and press Enter . Click on Tools > IE Repair Tool or Start >
Programs > Accessories > System Tools > System Information . Click on Tools > IE Repair Tool .

Internet Explorer Repair tool from a command prompt:

http://www.windows-help.net/windows98/ie50-11.shtml

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177

Click Start , and then click Run .
In the Open box, type the following command, and then click OK :
rundll32 setupwbv.dll,IE5Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"
NOTE : This command is case sensitive.

W2000 > Start > Run
then enter exactly (case/space-sensitive)
rundll32.exe setupwbv.dll,IE5Maintenance
this will give you the IE Repair dialog... proceed to repair IE

Repair IE6 .

http://www.3dspotlight.com/tweaks/ie6/index.shtml

http://www.winguides.com/registry/display.php/442/

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP (Q318378)

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q318378

http://is-it-true.org/nt/xp/utips/utips13.shtml

http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177

http://help.earthlink.net/techsupport/xmldocs/windows_9x_nt/browsers/ie_5.0/1680.help.html

http://www.netcom.net.uk/support/win/nc5/repair1.htm

 

[colttaylor]

I will give this a try after work tonight.
Thanks for the quick and detailed assistance.
Have a great day!
Colt