printing problem

[sudakova]

Hello,

Sometimes when I print from WORD 2000 using File-Print the Print menu starts to run in the back. It just flashes on the bottom. What could be problem?


Sveta

 

[Dreamboat]

Certain documents? Any old document? New documents? Anne Troy

http://www.TheOfficeExperts.com

 

[sudakova]

Any documents.On some computers.

 

[Dreamboat]

SOME computers? How many are we talking?

This is a network environment? Anne Troy

http://www.TheOfficeExperts.com

 

[sudakova]

Yes, it's network. Usually we don't have any problem to print. Sometimes (not every time) a couple of users has this problem.

 

[Dreamboat]

Make sure that the printer drivers are the correct ones, and the most recent version for THAT operating system. That's my guess. Anne Troy

http://www.TheOfficeExperts.com

 

[sudakova]

We don't have problem to print. You just need manually to switch in print menu. It works fine. Problem is why it starts to run like fon menu, but not like active window.

 

[Dreamboat]

Hmmm. I'm not sure what you mean. Anyway, have the PCs been cleaned up lately?

http://www.TheOfficeExperts.com/CleanYourPC.htm

Anne Troy

http://www.TheOfficeExperts.com

 

[xlhelp]

Disable your Norton anti-virus plug-in and see if problem persists. Here is a link:

http://service1.symantec.com/SUPPOR...6aa30052f4d0/2efb6ccf3c61c14c852567ee0058f96a