RogerRuntings
MIS
At my company we use a Clipper compiled program to collect bill payments and generate a receipt for the customer. This program can collect a single bill, after which the cashier checks off the bill and prints the receipt; the cashier can also collect multiple bills before the checkoff/print process.
The system originally ran on top of W4WKGRPS 311 before being installed on Win95,Win98, and now Windows 2000 Pro. We are now seing where sometimes when printing multiple bills at a time, the printer will print, say 5, and not print the rest, while not giving an error message. Sometimes if the application (or Windows) is restarted, the rest of the receipts will print.
Has anyone seen this behaviour before? How did it get fixed? Its driving our cashiers (and our customers) nuts!
The system originally ran on top of W4WKGRPS 311 before being installed on Win95,Win98, and now Windows 2000 Pro. We are now seing where sometimes when printing multiple bills at a time, the printer will print, say 5, and not print the rest, while not giving an error message. Sometimes if the application (or Windows) is restarted, the rest of the receipts will print.
Has anyone seen this behaviour before? How did it get fixed? Its driving our cashiers (and our customers) nuts!