Printing an extra blank page..

[snootalope]

Hi there,
Here's what I got.. A win98se machine with corel office and MS office, but thats irrelavant because I know its a windows problem. When I print, even a test page, to any printer it prints fine but pushes out an extra blank piece of paper. All of my printers are network so lots of people print to them without this "extra page" problem..
What I've done so far: Removed all printers and reinstalled, renamed the 3 dll files in the system folder that have to do with the windows print system, and searched the registry, but thats without knowing what i'm looking for so that didn't help.. I renamed those 3 files because thats what microsofts kb recomended.. huh, it didn't work..

Any help is greatly appreciated!
Snooter Knowing everything about pc's would be like knowing everything about women! Why do they do the things they do???

 

[ViningMIS]

What kind of printer is it?

 

[snootalope]

well,
it does it on every printer on my network.. HP4050, LaserJet 5, OfficeJet, Richo Affico 550... and all the rest.. I already know its not the printers or printer settings on the pc.. Knowing everything about pc's would be like knowing everything about women! Why do they do the things they do???

 

[craigey]

Hi,

I found this on the WINNT Help file under seperator page.

To separate your documents with a banner page

1	Click here    to open the Printers folder.

2	Right-click the printer you are using.
3	Click Properties.
4	On the General tab, click Separator Page.
5	Click Browse.
6	Specify the separator page file.

Notes

The Windows NT operating system includes three separator files: Pcl.sep, Pscript.sep, and Sysprint.sep. Pcl.sep switches the printer to PCL printing and prints a page before each document. Pscript.sep switches the printer to PostScript printing, but does not print a separator page before each document. Sysprint.sep prints a page before each document. PCL.SEP is compatible with PCL printers. Pscript.sep and Sysprint.sep are compatible with PostScript printers.

You can set up separator pages only if you have Full Control access permissions. Members of the Administrators, Server Operators, Print Operators, or Power Users group have Full Control permission by default.
	For Help on an item, click  at the top of the dialog box, and then click the item.

Only thing is that it doesn't tell you how to prevent it from happening!

Hope that explains why it is happening at least!

 

[AndrewBillits]

I would hate to be working tech support and someone call in with that problem. (-:

Good Luck

 

[mot98]

Are you using jet direct boxes? mot98


"Every day I learn something new, and forget 10 things I learned long ago!"

 

[AndrewBillits]

hey mot98. where did you get that emoticon I have been looking for a site that has some decent emoticons but can't find one?

 

[craigey]

andrewbillits
do

 [pc]

I think this only works on this forum, but am not sure.

 

[MA5]

Hi
By any chance it is not just you are requesting a wrong size paper to be pushed out?
Or your printer has a collating facility?
Good luck

 

[snootalope]

Well.. that sounds like a great solution but the extra page is coming out AFTER the document prints!! I checked out those files and screwed around with them a bit and still the extra page shoots through..
Knowing everything about pc's would be like knowing everything about women! Why do they do the things they do???

 

[craigey]

did you try choosing the Pscript.sep as the seperator page on all printers?

I don't know if this will fix it, but it might!

 

[snootalope]

I have no options in any of the printers properties to setup a seperater page!! Maybe i'm using old drivers?? darn.. Knowing everything about pc's would be like knowing everything about women! Why do they do the things they do???

 

[zoeythecat]

Have you checked the printer settings on the Server? How are your printers added to the network? Are they shared from the server. What is the step by step process you follow by adding the printers to the network? Seems like the problem could be with something on the print server that causes the blank page to come out. It happens on all printers you say so it may be the way the printers are added to the network. Just curious how you are setting them on the network.

 

[snootalope]

yes, It happens all the printers but only from her computer!! everyone elses works just fine on the same printers withe the same drivers, same os, same everything! Knowing everything about pc's would be like knowing everything about women! Why do they do the things they do???

 

[craigey]

try going to windows help and type search for separator page. I'm running Xp at home and have the option under the control panel -> printers & faxes ->printer properties (by right-clicking) -> advanced -> Separator page.

When I posted earlier with the post of the help file I was at work where we run NT so the option should be there.

Good luck finding it.

 

[snootalope]

well, I don't have that option in my control panel.. i'm thinkin it's in the registry or something..
Knowing everything about pc's would be like knowing everything about women! Why do they do the things they do???

 

[snootalope]

Now, I've reinstalled my OS and the problem is still there.. I didn't wipe the drive or anything, but the reinstall went ok! Any other ideas, I'm in the process of searching the registry (scary huh).. Knowing everything about pc's would be like knowing everything about women! Why do they do the things they do???

 

[hchman]

Do a print preview of the docs you want to print. Does it show 2 pages to be printed?

 

[snootalope]

No, it didn't.. I checked all the margins and everything that might possibly cause that and could not find anything anywhere!?! The problem is solved now though.. I formatted the piece of &*%$ last night and reinstalled se.. Its working correctly now! Thanks for everybody's help anyways though!!

Peace-out..
Snooter Knowing everything about pc's would be like knowing everything about women! Why do they do the things they do???