are you using auth codes? if a user dials 91900 they get a reorder (120 ips).. that never hits a trunk, no cdr, no record.. if i suspect a user i can go to 80 and
entc x x x x 2400
gotr
that will record every digit from that station for 24 hours.. only one station but it is a possible
john poole
bellsouth business
columbia,sc