Print preview and actual printout different on one PC

[monkeymagic2222]

Hi,

I am experiencing the following bizarre problem:-
I have created a template in Excel 97 for our purchasing department that allows them to fill out an order and then send it off to some pre-printed stationery in their printer. I have tested this on about 4 different printers and 5 different PC's and it prints perfectly yet when I print from one single users PC (to a network printer that is fine for another user) the printout doesn't lineup with the paper. I have checked every setting I can think of including printer dpi etc... the Excel and printer settings appear identical to the PC that does work. I don't think this is down to the printer setup as the Print Preview also looks wrong????

Help!

 

[Hasit]

This looks similar to the problem raised in this thread:

thread68-301531

Take a look at this, as the advice on this thread resolved the problem of differing print preview vs. printout

 

[monkeymagic2222]

Thanks for the hint, the problem sounds very similar but I have already checked the document defaults and printer defaults and everything is set to A4. It must be something local to his machine as when I logon as Administrator and change everything to A4 etc. I get the same problem.

 

[xlhelp]

Print Preview is dependent on the printer that is installed. You will get different print preview for different printers.

Just off the bat, I would suggest re-installing printer drivers.

I presume you have checked that the print spooling and print processing are identical to other printers.

HTH

Indu

 

[monkeymagic2222]

Yes print spooling and print processing is identical to the other printers. I will try reinstalling the printer drivers to see if this sorts the problem out.

Thanks.

 

[IHUDDLES]

When the Printer drivers are known to be good -- also look at THE DEFAULT PRINTER on th eproblem PC -- whatever it is -- Change it.

I am not talking about what printer you want output on - I am talking about THE DEFAULT PRINTER in Windows; on a given PC; can sometimes somehow "mess up" the sending of a particular print-job to a network computer -- especially if things "look good in Print Preview" but bomb out on paper.

 

[IHUDDLES]

network PRINTER -- not network computer... sorry