Presentation Server help for someone clueless 2

[tmckeown]

I'm hoping someone can enlighten me here.
Our company recently decided to change database software. The decision was not mine to make, just mine to implement. The new software requires a database server, an applications server, Terminal Server, and Citrix Metaframe Presentation server. So, I got the two servers. the database server had to have Oracle running on it. The company who sold us the new database software installed that portion. I bought Citrix Metaframe presentation server as recommended by the software company. All I got from Citrix was a link to a download three files totalling ~800MB. No instuctions came with it. The software company that told us we needed it can not give any installation instructions or usage instuctions. I've don't know where to turn next. I'm feeling like we spent a lot of money on something I may not be able to figure out. Citrix was recommended due to the fact that our company is 50% PC and 50% Mac. We need all clients to access the database through the application server. So here are some questions:

Does Citrix MFPS get installed on the application server before or after the Oracle client?

How do our end users access the database via the application server through Citrix?

These must sound like stupid questions, and they are. I'm in over my head. Can anyone fill in the blanks for me?

Thanks,
Tom

 

[ascotta]

Yes it needs to join your domain. Then it will work.

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[tmckeown]

What a stupid mistake. Thanks. I'm working on that now, hopefully, I won't need to reinstall Citrix again.

Tom

 

[ascotta]

SHould be fine.

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[tmckeown]

I added myself as a user. That part worked fine. When I try to logon to the Notepad application, I get this:

Checking your credentials

The local policy of this system does not permit you to logon interactively.

Did I miss something. Is there something messed up because I originally installed Citrix not as part of our domain? I added it to our domain and I can add domain users, I just don't seem to have the correct rights.

Thanks,

 

[kgoods]

Congrats Tom!

As I said way earlier in this thread, Citrix was one of my most challanging installations. It is very complex for what appears to be at first a simple application. Once you get some experience with it you'll see that it is quite powerful.

Glad you got things figured out. It's going to be a great day!

Kind Regards,
Ken

 

[ascotta]

There are some settings in the local computer policies that need to be set. Users need to be able to log on locally. I will try and look them up for you.

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[tmckeown]

Thanks Scott and Ken. The end (of this install) is almost in sight. It's amazing that this is supposed to be the easiest part of our new database install. It makes me dread the next phase. At least then, the vendor is supposed to help.

Tom

 

[kgoods]

Scott's correct, Group Policy -> add the users that need to access Citrix (I just added all our domain users)) and you should be good to go!

k

 

[kgoods]

Sorry... forgot to tell you which rights... they need Log on Locally....

 

[tmckeown]

Ken,
Where and how do I set that? As I said earlier, I've only been dealing with domain controllers, so local policies are a little infamiliar with me. Is that in local security settings?

Thanks

 

[tmckeown]

I added my name to user rights assignment / allow logon locally. Still no go. Still searching though.

 

[kgoods]

Help is your friend.... I forget right off hand.

Search for Group Policy iirc it's in a different place. I wish MS would quit moving things around. The only way I can get to some things is through the links in help because even the help topics don't tell you how to get there directly.

 

[kgoods]

You were right it is in Local Secuity Settings -> User rights assignment.

Be sure Anonymous is also included in that group (Log on Locally) TS should have done this for you automatically. I had some problems with this initially. Also the IUSR_machinename should be there for IIS but if you're getting to the login page you're probably ok there.

I still haven't got a real good handle on how Citrix works it's magic when it comes to loggin in but do know that TS is involved (at least) during the log in process.

I do remember fighting this a bit though. Hang in there, you're very close....

 

[tmckeown]

I had already added my user account in "Allow log on locally". Still no luck on it. I wonder if it has something to do with the server not being part of the domain when Citrix was installed. After I realized my error (it was part of the workgroup, not domain) I made the server a member of the domain. It can now lookup users just fine, but something must still be wrong.

I'm starting to think i need to begin all over again. Each time I get a little further.

I can start an application from the web interface if I logon as the local admin. I was going to try to logon as the domain admin, but they have the same name and password. So i couldn't tell which was which.

Do your users need to logon with a full name ie. tommc@mydomain.com or can you just use tommc? Normally, on our domain controllers, we just sign in with the short name, excluding the domain.com part. Maybe citrix requires a full logon name?

 

[kgoods]

Tom,

I afraid I think you're right. My server was already part of the domain *before* I installed Citrix so it already knew of the domain during the installation process. I think that was in the docs. Seems like Citrix depends on domains (for server farms and all) so there may not be a way to tell it that it now belongs to your domain rather than a workgroup.

Probably the easiest thing would be to do it one more time from scratch. I think it will go much smoother than hacking away at it. Besides, your'e practically an expert at the intall process by now, eh?

BTW this project doesn't have anything to do with Crop Insurance does it? It just sounds all so familar.... deja vu....

Kind regards,
Ken

 

[tmckeown]

Thanks Ken,
I have a ghost of the machine from yesterday before I installed Citrix. I'll go back to that and rebuild.

We're a touring lighting and trucking company. The software that will ultimately be installed is called R2. It's an Oracle database deal. It sure has turned out to be a lot of work. Our old database software still works fine, but the GM wants something different. It seems they never weigh the cost of implementation. After this mess, I begin the installation of a new phone system at the location we're moving to. That should be lots of fun too. At least it keeps me busy.

 

[tmckeown]

That was it. After restoring from an earlier ghost, I joined the server to our domain and then installed IIS, ASP, TS and finally citrix license server and MFPS. Now users can logon. Wow! what a pain in the butt this has been.
I'm glad it's finished. now onto the database, after another ghost.

BTW, I gave each of you a star as a thank-you. I really do appreciate all the help you guys gave and you were never condescending to me. Thanks Ken and Scott.
Tom

 

[kgoods]

Tom,

Awesome! We can get Citrix installed in only 56 posts! Anyone want to try and do better?

Glad I could help a little bit. I don't mind helping as much as I can when I see the person needing help is making an effort. I've received lot's of help here and I like to give back when I can. Like I keep saying, Citrix is not a no-brainer to install. But now that you've been through it imagine how much easier it's going to be when you have to add a server.

Sorry I couldn't have been more specific on a lot of that but with everything else I do around here the details tend to slip away.

Take care buddy and good luck with your DB and phone system intalls!

After you've had a little experience with Citrix be sure to stop back in and see if you can help someone else... that's what makes this whole thing work. I may even need some help again one of these days.... yeah... Like tomorrow! As a matter of fact, could you take a quick look into the properties of a published application and see if you can set application limits. For some reason it is not available in my intall. I have the standard edition... maybe it's only available in enterprise? Who knows....

Kind regards,
Ken

 

[ascotta]

I will have a look.

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott