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Please help....

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TomLet

MIS
Nov 28, 2001
56
US
Hello all,

I've been having an odd problem with a server on my network. The hardware is a Dell Power Edge 2600 Dual 3.066 Xeon with 4GB RAM and two RAID containers on separate channels (one RAID1 2 36GB 15K drives and one RAID5 with 6 146GB 10K drives including a hot spare) and a single gigabit connection to the network using the integrated Intel NIC. The server is running Windows 2003 Standard R2 and is an AD global catalog server, a file server, a windows update server and a RIS server (very light RIS use). It is also running SAV 10.1 client, Backup Exec remote agent and continuous protection agent services. It was freshly reloaded last week and has the latest BIOS, firmware, drivers and all MS updates.

The problem I'm having is that the system seems to randomly drop off the network and UI response becomes sluggish. A reboot fixes the problem for a while but it always returns. On occasion I see the pages/sec jump up to over a 1000 (using Spotlight on Windows) but averages 0-2 pages/sec and I can't find what is causing it to jump. The processor usage hovers at around 1%, memory usage is around 850MB and the network usage averages 2MBit/second. Virtual memory max size is 5.87GB and it's using about 800MB of it. Page File total size is 2GB and it's using about 16MB of it. It's running 57 processes and about 1000 threads. Overall it serves 250 users with about 90 active at any given time with about 100 open sessions. I've installed the new scalable networking pack hoping that would help but it hasn't seemed to make any difference.

I'm quickly running out of ideas and am hoping someone wiser may have an idea as to what I should look at.

Any help will be greatly appreciated.

Thanks,

Tom
 
Is the system BIOS up to the latest version, are you running the latest drivers?

Also, have you installed the OpenManage tools which will give you a handle on the underlying hardware?
 
Yes, it has the latest BIOS, firmwares and drivers. OpenManage shows no problems with the system.
 
I would try dual 10/100/1000 NICs and bridge them. I've done that with every server I touch and never have a network/connection problem.
 
I'll give it a try. Do you recommend TOE NICs?
 
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