placing button lables on a 2420 phone from the phone itself 1

[spirulinia]

I have programmed speedial buttons in the station via modem access, but now I need to walk a user through placing lables (names)on the phones which can only be done through the phone. We can see the numbers on the phone and would like to add names to them. Here is how I am telling her to do so but it does not seem to be working. please let me know if my steps are correct.

1, from the home screen press the label softkey
2, press edit softkey
3, press the phone number button where you want the label to be, once you press this, the label edit screen will appear
4, you will now use the dialpad to spell out the name,

question: at this point, do i have select edit label again? if you know of any place i can get a step by step picure or something,that would be so wonderful.

 

[cellrebral]

1. press the label button
2. press the edit button
3. select the line that you want to label
4. use keypad to enter the name you want as the label
5. press the save button
6. press the done button
7. press the done button again
complete

 

[phoneguy55]

But if you reboot the PBX you will loose these labels.

 

[spirulinia]

Thank you so much ! ok now I have to figure out how to tell the user how to programm/edit her own speed-dial buttons or change them. step by step. I always like to programm the numbers via the modem access. Can you look at my steps and let me know what you think. Maybe you can make it simple like you did the lable change steps

to edit a speed dial entry
1. From the home screen press spdial
2. press the edit softkey
3. .......im lost hear.....
4 press the button to the left of the number field in the edit number screen
5. use dial pad and enter the telephone for the speed dial entrey
6. press save on the sofkey to save your entry

 

[cellrebral]

Speed Dial/Personal Directory

Add a Speed Dial Entry

You can store up to 104 personal speed dial entries in the 2420 telephone. When the maximum number of entries is stored, you must delete existing entries before the 2420 telephone allows you to enter new entries.

To add speed dial entries to your personal directory
1. From the Home screen, press the SpDial softkey.
The Speed Dial screen is displayed.
2. Press the Add softkey.
The Edit Name screen is displayed with the Name field underscored.
Note: If the directory is full, a message is displayed indicating that your Speed Dial list is full. You must delete an existing entry before a new entry can be added.
3. Using the dialpad, enter the name for your speed dial entry. You can enter up to 13 characters. By default, the first letter you enter appears in uppercase, and the following characters appear in lowercase.

Note: You can use the Case softkey to switch between uppercase and lowercase. You can use the Space softkey to insert a space between first and last names. After you enter a space, by default the next character is an uppercase letter. The following characters in that word appear in lowercase. Use the * (star) key to cycle through the period and star characters. Use the # (pound) key to cycle through the hyphen and pound characters.

4. When you finish entering a name, press the feature button to the left of the Number field to advance to that field.
5. Using the dialpad, enter the telephone number for this speed dial entry. You can enter numbers up to 24 characters long, including special characters.
6. When you finish entering the telephone number, press the Save softkey to save your entry.
You will hear a confirmation tone.
7. Repeat Steps 2 through 6 for additional entries.