Ping from S8700

[TwystedPair]

The phone system at the company that I work for is on a separate, private VLAN. Since I have ZERO documentation, I don't know much about it. I'm having a problem that Avaya is telling me is a local routing problem and I need to start paddling without a paddle so to speak. I have some IP addresses from my discovery, and I want to be able to monitor them but they are on a seperate private network that I can't see them from the main network. I want to be able to ping things from both switches while the phones are up, and down to see if I can pinpoint the problem. How do I ping or traceroute from the switch? I typically connect to the switch using ASA.

 

[Mitch672]

Don't connect via ASA. Use either "telnet", or "putty" (if you want to use an SSH client), and use the same IP you are using for ASA, for telnet it will be port 23, for SSH (putty) that uses port 22.

once you have logged in, you will be able to ping, since you will be in a linux command prompt. There are many other things you can do as well, such as traceroute, pingall, etc.

you should probably start using jaymzworld
Here is the link for the shell commands:

http://www.jaymzworld.com/wiki/Communication_Manager_Shell_Commands

mitch

AVAYA Certified Specialist

 

[definityandcmuk]

I often use ASA to login to the shell, either setup a 2nd connection but use port 23 rather than 5023, or log in to SAT and then "go shell" (if your login has shell access) to get into linux

 

[rejackson]

Sounds like you already know how to ping and in this case you want to do it from a monitor system not the switch. The switch is one of the things you want to monitor.

If you want to monitor them then you need a permanent connection between the isolated switch vlan and the one that the monitor is on. Use a router to connect the two vlans or move the monitor to the switch vlan.

 

[rejackson]

You could also put a second nic on your monitor system and connect it to the isloated vlan.