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Pick Up - Bug or Feature

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subx

Technical User
Mar 10, 2004
191
DE
Hi there,

we have a customer with Rel 4.5 and the folowing happen...

I have two Pick Up Groups....

Group 10

DN 100
DN 101
DN 102

Group 20

DN 200
DN 201
DN 202

The DN 102 and also the DN 202 has all telephone numbers on their DBA...

If now someone call the number 202 someone can Pic Up this call on DN 102 even its different Pick Up Groups... I also made some tests with a group pick up key and LPK... but nothing work... its always possible to pick up that other phone until you delete the scn key on the DBA... so any idea or is that how the system should work?

cheers,

subx
 
That is how it should work. If you do not want the person to pickup the call change teh key to a BFS key

program as

key xx bfs yyy y yy yy

x=key number
y=tn of the set to be monitored.

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