Phones registered to Sub only

[dpaige11]

I have phones that are listed has unknown in call manager but the phones are working properly. When I switch the phones to another device pool the phones appear in call manager as registed. When I switch back to the older device i get the same old problem. Each device pool registered to its own subscriber. Is this an sql issue?

 

[jerake75]

CCM version, OS version, setup description...?

TMH

 

[Wavesg]

Go to the your Call Manager Subscriber and make sure that Cisco RIS Data Collector is enable under services.

Stay cool; it’s not over yet!

 

[dpaige11]

I actually got it working. I reset the call manager group and that fixed my problem. RISC Data Collector was already enabled.

If your curious:

CCM 3.3(3)sr4a (rolled back from es52 - Caused CPU utilization problems)
OS 2000.2.6sr5
PUB
TFTP
Sub1
Sub2 (remote site, GB link w/ 45meg ATM backup)
Sub3 (remote site, GB link w/ 45meg ATM backup)