Phone extension rings when main phone line rings (how to change?)

[erikc61]

We have an office with a norstar phone i have already taken this steps

I went to terminals & sets i got a menu option that said "terminals andset" and "Show Set" i went to 244(my ext) then to line acecess>>line assignment>>show line. at this point I hit scan and now shows none assigned.

But when people call the main number after 2 rings it rolls over to my line.

 

[curlycord]

Somewhere under Sets/Capabilties/Forward No Answer somebody who's phone does ring with lines assigned maybe forwarded to your set.
Other things to look at maybe Hunt Groups or Service Modes.

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[stsguy]

also check under lines that your ext is not the prime set

WORK SMART NOT HARD