Personal central office line

[JonHarv]

Hello:

I am trying to work through a configuration that exists on my s8500 switch. It involves personal central office lines. Am I supposed to be able to deliver a central office line as under button feature with only software programming or does it require hardwiring to the phone as well?

 

[mikeydidit]

In the switch you will need to "add pers #1" or add personal-co-line number 1. Then you can assign a button with that on it.

Mike Jones
Louisiana State University Health Sciences center

 

[JonHarv]

Mike:

Thanks for the reply. I guess my real question is how do I provide access to this personal central office line on both a digital phone (the reply you gave) and the attendant console.

Thanks

 

[mikeydidit]

Looking through my first attendant console, I could not find a spot that would let me enter that option. We are using 302 c's.

Mike Jones
Louisiana State University Health Sciences center

 

[phonesrus]

PCOL's are just that, a personal line which can be assigned on up to 8 sets with button access, no consoles though. If you want it to ring you must allow bridged ringing.

Mikey are you in NOLA or Red Stick??

 

[JonHarv]

Thanks once again. I have worked around this by removing the pcol and setting up the line as a trunk and routing it to the console and digital hand set. They did not really need a pcol when the process was reviewed.

 

[mikeydidit]

I am in north Louisiana phonesrus.

Mike Jones
Louisiana State University Health Sciences center