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pdf files not showing up

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ikpa

IS-IT--Management
Nov 8, 2004
38
US
When clients launch a pdf file on the website, it comes up blank. I believe I may need to add adobe acrobat to the meta frame servers. How do I do this
Ikpa
 
I have checked the server and it seems that adobe is installed on the MF servers. Is there a reason it could be coming up blank. What do I need to do for pdf files to launch with the appropriate content
Ikpa
 
I am presently running adobe reader 4.0 on the server, could the version be a problem. I am going to upgrade to 6.1 but of course that requires a reboot just wanted to know if anyone has ever seen this
Ikpa
 
Make sure you are in install mode when you install Adobe. It is a pretty standard app and should work fine.

Matt
 
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