PC WB Error

[legendinmylunchtime]

When attempting to start PC WB get this error

LOCATION; FRM WALLBOARD.FRM/INITIALIZE_MAIN
ERROR 48, FILE NOT FOUND:ICCSPLASH.DLL

Sounds like it cant see the file that laods the splash screen on start up???

 

[PCGtech]

You may already know this but make sure your Wallboard Server is up and running on your CCC server and you need the extn and server name for your login of the wallboard.

Jim

 

[legendinmylunchtime]

Yeah..but thanks anyway...its a network permissions thing

 

[ThePhoneMn]

I hope this helps, I cant go into much more detail, the info pasted below came from a customer that fixed this issue on his own.

"I fixed the problem I was having with the PC Wallboard. For whatever reason, after I installed the PC Wallboard, two .dll files needed to start the PC Wallboard application only had administrative permissions set on them, preventing me from starting the APP as a regular user. The names of the two files are iccsplash.dll and QPRO32.dll, they both reside in the c:\%systemroot%\system32 folder or c:\windows\system32 folder. To ensure they are able to use the application unimpeded, I added each user to the Power Users local group on their respective PC and then added that group to have modify permissions on those files. We also could have just added the users group to have write or modify permissions to those files and it would have also worked".

 

[legendinmylunchtime]

Thanks again,thats exactly the problem....Im building a spreadsheet with error msg's and common issues with an explanation and fix if known for all IPO apps, anyone care to add, Im hapy to share this with all