PBX uptime

[mx103]

Is there a way I can look at my system uptime?
I have a remote Option 11. I've been having a regular problem with my voicemail ports going into a MSB LOGOUT state. At which point the main number to the site does not answer.

To fix the problem I have to get an onsite person to reseat the dlc

I'm thinking the problem might be caused by the PBX or Voicemail system rebooting due to the UPS.

Thanks in advance

% >LD 32
%
% NPR000
% .STAT 7
% 00 = UNIT 00 = UNEQ
% 01 = UNIT 01 = IDLE (2616 MSB LOGOUT )
% 10 = UNIT 10 = IDLE (2616 MSB LOGOUT )
% 11 = UNIT 11 = IDLE (2616 MSB LOGOUT )

% >LD 20
%
%
% PT0000
% REQ PRT
% TYPE TNB
% TN 4 7 0
% DATE
% PAGE
% DES
%
% DES OCTEL1
% TN 007 0 00 01
% TYPE 2616
% CDEN 8D
% CUST 0
% AOM 0
% FDN
% TGAR 8
% LDN NO
% NCOS 1
% RNPG 0
% SCI 0
% SSU
% XLST
% CLS CTD FBD WTA LPR MTD FND HTD ADD HFD
% MWD AAD IMD XHD IRD NID OLD VCE DRG1
% POD DSX VMD CMSD CCSD SWD LND CNDA
% CFTD SFD MRD DDV CNID
% ICDD MCTD
% GPUD DPUD DNDA CFXA ARHD CNTD CLTD ASCD CPFA CPTA ABDD
% CPND LANG: ENG
% HUNT
% LHK 0
% PLEV 02
% SPID NONE
% AST
% IAPG 0
% PRI 01
% LANG 0
% KEY 00 ACD 6400 6901
% AGN
% 01 SCR 6910 MARP
% 02
% 03
% 04
% 05
% 06 MSB
% 07
% 08
% 09
% 10
% 11
% 12
% 13 MIK
% 14 MCK
% 15 TRN
% DATE 27 AUG 1999
%
%
% NACT ****
% >LD 22
%
% PT2000
%
% REQ PRT
% TYPE PHST

REQ

 

[GHTROUT]

There is no good way for you to see a history of the Octel ports going in and out of service.


Rather than call for service, try this

>LD 32

.STAT 7
Then if they are in Logout, try
.DISC 7
.ENLC 7

GHTROUT.com | FAQs | Recent Replies

 

[acewarlock]

I would remove all the (KEY 01 SCR 6910 MARP) on all the PORT's you don't need a SCR on it and someone might be calling it.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[GHTROUT]

That is how Octel calls out to perform its outcalling

GHTROUT.com | FAQs | Recent Replies

 

[acewarlock]

Been about 15 years since I worked on Octel.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[tnphoneman]

Print the history in ld 22 and see if there was a sysload.

Signature===========================================
Artificial Intelligence Is No Match for Natural Stupidity.

The latest survey shows that 3 out of 4 people make up 75% of the population.

The original point and click interface was a Smith & Wesson.

Red meat is not bad for you, it is the green fuzzy meat that is bad.

 

[johnpoole]

another point.. make the ncfw for that group a person on site... then at least the main number gets a live person and you know when the last agent logged off.. ncfw is the all agents logged off..
how are your agents logging on?

john poole
bellsouth business
columbia,sc

 

[johnpoole]

a work around for octel back in the day was to build the phones as a short hunt instead of acd... i had one stay up for over a year that way... and like ace it;s been 20+ or so since i played octel

john poole
bellsouth business
columbia,sc

 

[KZ9Y]

mx103,

FYI.

This info. won't help you with your equipment bouncing, but I found our setup quite different. All 12 TN's are in a linear hunt and all FDN to the next one. The lead DN is a DID DN and the others are non-DID DN's. Here's a copy of the first one.

DES OCTEL1
TN 004 0 03 00
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 7321
TGAR 1
LDN NO
NCOS 1
SGRP 0
RNPG 0
SCI 0
SSU
XLST
CLS CTD FBD WTA LPR MTD FNA HTA ADD HFD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTD ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN CDMR
CPND_LANG ENG
RCO 0
HUNT 7321
LHK 0
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 4499 0 MARP
CPND
NAME VOICE MAIL
XPLN 10
DISPLAY_FMT FIRST,LAST
01
02
03
04
05
06 MSB
07
08
09
10
11
12
13
14
15 TRN
DATE 3 NOV 2005


jva

>****