Hi,
I've a problem when I want to redirect a call to a phone.
I have two IP406 3.1.65 in SCM working OK.
I configure a hunt group empty, without any extensions.
When a call arrive in this hunt group, my TAPI application route the call to an extension (dynamic ACD)
If the extension is connected to site 1, no problem.
But if the extension is on site 2, the TAPI lineRedirect function doesn't work.
So I trie'd many other possibilities.
It's not possible to redirect the call to a remote station if it rings on a hunt group (queued), but it is possible to redirect it to a remote station if it is offering to a local station !
So I tried to create and add a virtual station to the hunt group, but the station is never called : it answers busy !
I don't know what I could try ?
Have you any idea ?
I've a problem when I want to redirect a call to a phone.
I have two IP406 3.1.65 in SCM working OK.
I configure a hunt group empty, without any extensions.
When a call arrive in this hunt group, my TAPI application route the call to an extension (dynamic ACD)
If the extension is connected to site 1, no problem.
But if the extension is on site 2, the TAPI lineRedirect function doesn't work.
So I trie'd many other possibilities.
It's not possible to redirect the call to a remote station if it rings on a hunt group (queued), but it is possible to redirect it to a remote station if it is offering to a local station !
So I tried to create and add a virtual station to the hunt group, but the station is never called : it answers busy !
I don't know what I could try ?
Have you any idea ?