password changed from lowercase to uppercase by itself

[aldi]

I have a curious incident that occurred yesterday and today.

Yesterday a user needed me to do some work in his computer (xp pro), he called me and gave me the password. When trying to logon I was getting the wrong password message, then I tried typing it in uppercase and it worked. This morning the same person calls me and asks if I changed the password and I said NO, it is uppercase and you didn't tell me; then he reassures me that his password was lowercase and not uppercase as it is now.

Later on this morning I had to re-start a winnt 4.0 server, and when I tried to logon it gives me the wrong password message, then I changed it to uppercase and it worked.

Did anybody had this problem before?
Is there a virus around that is doing it?
or any thing that I check other that running the antivirus?

I need to start looking into this problem as it may cause a serious problem in the near future.

Any help that you can give me would be appreciated.

Thanks a lot,

 

[rtichnor]

I have this problem when logging in to a server with Terminal Services or other remote administration programs. Sometimes, the 'case' of what I'm typing is reversed. I forget why. Ask anyone if they have logged in with a remote administration program.

 

[aldi]

Hi rtichnor and thank you for your reply!

The server went back to normal by itself a few minutes after I posted.

The client computer that experieced the same issue still has the problem and he doesn't log to any remote server.

On the server (nt 4.0) I have vnc installed to administer the server remotly, but I've being using it for about two years with no problems.

Any other thought?

 

[cmeagan656]

Sometimes hitting the Scroll Lock key will reset the keyboard. 95% of the time that's usually what caused it to happen in the 1st place in my case.

For the other 5% I can't pin down what key combination I've hit, or what app I've used, to cause it. In these instances a hard boot (not a restart) of the client computer resets it.

Cheers.

 

[outonalimb]

If you are using VNC, the problem usually occurs when the CAPS LOCK key is on, on the remote computer.

 

[aldi]

thank you guys for your help,

I guess the problem with the server was caps lock on the server while using vnc, but with the client computer I still can't figure it out.

Thanks again,,,