Palm won't synch with Win2K usb

[esazus]

I set up a new machine with Win2K. Downloaded and installed the latest Palm desktop (4.01?) and the usb driver for Win2K. In the device manager I have a Palm entry and it says it is working correctly. When I attempt a synch nothing happens -- it times out, no log entry. It works perfectly on the serial port. The usb connection worked on the Win98 machine.

I tried all the suggestions that I got from both Palm and Dell with the exception of "adding a comm port" which I don't know how to do and I can't get any help from them to tell me what they mean and how to do it. On this machine there is only one comm port indicated.

 

[ahmun]

I've had hotsync issues with a brand new Sony Clie... and one of the most simplest things that seem to do the trick every time (either for a brand new device.. or if I forgot to charge the device and the memory gets erased)

do a soft reset
hotsync again... Earnie Eng
If you are born once, you will die twice.
If you are born twice, you will die once