A neat trick I discovered this week...
You can get calls to miss overflow groups in the list by setting them into nightservice (by time profile - without VM or queueing)
So you can have dynamic overflows - in the morning it overflows to group a, in the afternoon it flows to group b
Well, I thought it was good...
Take Care
Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.