Outlook XP and Add In Error

[royhouser]

I recently did a partial reformat (i.e. loaded Windows XP from the setup disks and formatted there) and reloaded with Windows XP Pro and Office XP. The computer was previously VERY POORLY partitioned, which is why it required the setup disks to load. So the 2 small (2 GB) partitions were deleted and the load appeared successful. However, whenever I start Outlook it gives me the error that the Add In are not compatible. The problem that I see is that it is trying to put 2 file paths together. When you check the "COM add-in" it gives the same error. It's trying to get the file from "C:\My Docs.....D:\...etc" Does anyone know how to correct this or change the path it's looking in. Uninstalling and re-installing did not work.
Thanks in advance. royhouser

If you think it's impossible...somebody else will set out to prove you wrong.

 

[InnoTech]

have you tried to run regedit and looked at the following?

hkey_local_machine> software>microsoft>office>outlook

maybe that will give you some answres. "Jack of all trades. Master of none."

 

[royhouser]

I finally was able to check inthe registry and didn't see any values that would indicate that it should be checking another drive. I deleted the add in key, restarted, restarted outlook, then closed outlook and added the key back in. I still get the same error. Is there a certain key I should be looking for or changing? Is there anything else I should check? royhouser

If you think it's impossible...somebody else will set out to prove you wrong.