outlook won't exit 1

[mscallisto]

Messagebox says "Please wait while Microsoft Outlook exits"

but it never exits, I have to kill outlook at the task manager.

using win2K all updates current outlook 2000

 

[sawedoff]

See this link.

http://support.microsoft.com/?kbid=834005

Sawedoff

 

[edglock21]

At some point, have you used Outlook 2003 to access your mailbox - or does anyone view your Calendar w/ 2003?

Can you post the date and size info on the following files:

Outlookff.msp
Outlookop.msp

 

[mscallisto]

Hmmm....interresting

1st Edglock21... those files don't exist which leads me to believe the upgrade wasn't done.

sawedoff...yes it looks like i need the patch but I can't seem to see where one gets the patch.

I went to office.microsoft.com and it told me the only updates avail were for word, and the french spell checker.

we have a corporate lisc agreement and get all our updates automatically.

 

[sawedoff]

Microsoft says you should contact them to make sure that your problem will be fixed by the Hotfix.

Per their Website:
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;

[LN];CNTACTMS (

http://support.microsoft.com/default.aspx?scid=fh;[ln];cntactms)

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.



Sawedoff

 

[mscallisto]

Thanks guys i'll give it a try...i just thought the fix would have been included in the Normal office updates (guess not)