Outlook Out of office Assistant

[tgalownia]

Having an issue here. Unable to find supposed feature.

I work on helpdesk and had a call from a user saying that the out of office assistant doesn't send an out of office reply to every email and would like that to happen. My understanding of Out of office assistant is that if someone gets the reply, that is the only reply they get. I have seen no options for allowing the reply to happen to every email instead of every person that sends an email. We use Outlook 98 at work.

Is anyone aware of that being an option? Also is there a way to BLOCK email from coming in on the users side not using the rules?

This person is Adament that she had her email blocked and that she had an out of office reply occur on EVERY email received in her inbox regardless if the person received it or not.

Any clues?????

BTW I know server side etc there more than likely is ability to block email however that is not used (company policy wise as now users have the ability to use rules)

Thank you for any information.

t

 

[MitchCumstein]

Out of Office Assistant is one-per-customer by design (it even says so in the dialog box!) Otherwise, you can easily get a nasty mail loop which will kill your server

You may find some options here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;271709

, but if I were you, I would tell her "No"!

 

[tgalownia]

I did but she was ADAMANT that she did this before. Can't exactly tell your endusers they are on something LOL

Thanx just wanted to double check

 

[striker83716]

One of things you can do of course is create a "Rule" that will automatically reply to each email she receives. But I agree with MitchCumstein, that is not a good idea.

Good Luck

 

[tgalownia]

I agree. . and did let them know. . . Some of these people are a weeeeeeeeeeee bit spoiled and don't remember yesterday much less how things are done nor do they keep up on policies or procedures so when rules were set up for them (as they weren't aware of how to do such)they don't remember.

Thanx for the confirmation that I am not the crazy one. (Well .. atleast that I did know that this wasn't a feature) LOL thanx y'all