Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Outlook Express duplicate incoming mail

Status
Not open for further replies.

Curler

IS-IT--Management
Oct 27, 2002
89
CA
Outlook Express with Internet Explorer 5.5 on a Win 98 SE system pulls down the same messages from the e-mail server every time for one of the four mail accounts being polled. For all accounts this station leaves the message on the server. I used the rename POP3UIDL.DBX method but that only seems to work for one or two send/receive sessions. Two other systems in the same office that also read this problem account do not have the same problem.

Is there a limit to the number of e-mail records POP3UIDL.DBX can handle? The other two machines only poll that one account.

Norton Anti Virus runs on all systems and says they are clean.

System seems to be fine for all other daily functions.

We do use ebot to pull data from an AOL account into Outlook Express on this machine.
 
OE > Tools > Options > Read .
Is Automatically download etc box ticked ?
 
Yes. Note that the problem only exists with one of the four e-mail accounts that are being pulled to this workstation.
 
I am having the same problem with 1 of 3 machines in the office that check the same accounts. Although the duplicate emails do not appear every time mail is checked.
 
Are these clients checking this mailbox simultaneously at all?
Indifference will be the downfall of mankind, but who cares?
 
Our machines check mail automatically and the server will only let one machine log on to download mail at one time.
 
I spoke to a support person yesterday that suggested moving to Outlook because 'it handles multiple accounts better'. This is an option I could try. Has anyone tried this as a solution to the current problem? We do have Outlook users so that won't be an issue.
 
Curler,

Have you any rules switched on?
I had a similar problem with one machine getting duplicate messages from a single source. I eventually discovered that there were two rules regarding this particular address. The strange thing was that it didn't always duplicate the message. However, removing the second rule sorted the problem.
I hope this is of help.

D3lt4.
 
the chances to all questions is the same answer and that is that there is probably a message rule set up in the advanced options on the mail server email me personaly and ill sort this out if i can
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top