I didn't get any replies in the Office forum, so I'll try here.
We are sending out work assignements from a central Outlook mailbox. Let's name this mailbox "Project" With each assignement we also create and assign an Outlook task. Outlook then sends the task request via e-mail. When an individual accepts the task, Outlook generates a return e-mail to Project that updates the Project task list.
Here is the catch: In order for the Project task list to get updated, that return e-mail needs to be opened from the Project inbox.
I don't want to require the responsible admin assistant to open all of these task accepted/update e-mails.
I tried the rule wizard, but didn't see any available actions with the same effect as opening the e-mail. Deleting it did not cause the task list to update. Neither did moving it to the task folder. Marking it as read did not work.
Any suggestions? I'm not adverse to calling a VBA function, but I don't have time at the moment to hack one out. I see that I would have to deal with oltaskrequestitem, and oltaskacceptitem, oltaskupdateitem and such. Obviously the functions I need are already coded in Outlook, as it does this stuff when the items are opened, I just want to call these functions by a rule. It seems rediculous to have to recreate built-in functionality.
We are sending out work assignements from a central Outlook mailbox. Let's name this mailbox "Project" With each assignement we also create and assign an Outlook task. Outlook then sends the task request via e-mail. When an individual accepts the task, Outlook generates a return e-mail to Project that updates the Project task list.
Here is the catch: In order for the Project task list to get updated, that return e-mail needs to be opened from the Project inbox.
I don't want to require the responsible admin assistant to open all of these task accepted/update e-mails.
I tried the rule wizard, but didn't see any available actions with the same effect as opening the e-mail. Deleting it did not cause the task list to update. Neither did moving it to the task folder. Marking it as read did not work.
Any suggestions? I'm not adverse to calling a VBA function, but I don't have time at the moment to hack one out. I see that I would have to deal with oltaskrequestitem, and oltaskacceptitem, oltaskupdateitem and such. Obviously the functions I need are already coded in Outlook, as it does this stuff when the items are opened, I just want to call these functions by a rule. It seems rediculous to have to recreate built-in functionality.