A Windows XP system which I had installed Outlook 97 several months ago has suddenly started having a problem with the MAPISP32.EXE process. When Outlook 97 is invoked, this process takes over the system using 98-99% of the CPU. It continues to run enven after Outlook 97 is terminated. Could this situation be caused by a resent update to windows xp? I have not been able to located any information on this - any ideas?
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Outlook 97 on Windows XP
- Thread starter maa10
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borleymsgs
Technical User
Have you found any solutions to this problem? I have run into the exact same situation aprox. 10 days after you posted your question. I've tried many different suggestions, such as renaming mapi files and reinstalling Office97. Any help you can give will be greatly appreciated!
Mecklenberg
IS-IT--Management
I need to chime in here as I am also experiencing the same problem on my XP system with Outlook 97 and the MAPISP32.EXE process hog. Read up on the Microsoft Knowledgebase recommendations, however based upon 'borleymsgs' comment, I suspect MAPI file renaming and re-installation of Outlook 97 might not correct the situation. Could this be a consequence to a recent update on Windows XP? Any ideas? I have two Microsoft Office profiles on my XP platform and the MAPISP32 process problem is only occuring on my profile.
Mecklenberg
IS-IT--Management
Well...I've got an update on this issue. After narrowing the problem down to my .pst file (I have two Outlook profiles on one PC and one was unaffected), I figured re-installation of Outlook and replacement of my .pab and .pst files might be in order but, in an act of desparation, I installed a copy of 'Spysweeper' from Webroot.com. After detecting and deleting a number of adware applications on my PC, my chronic MAPISP32.EXE process hog calmed down to normal and Outlook ran perfectly. I can't be sure that this housekeeping task directly solved the Outlook issue but routine security scans of your PC can only be a good thing.
sabrinaduncan
MIS
We have Outlook 98 installed on a few Windows XP machines here. They are even using it as a client for Exchange 2003. You may want to try Outlook 98. I guess this is okay to do from a licensing standpoint, since Outlook 98 was actually included in Office Small Business Edition.
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