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Outlook 2K - No transport provider error

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maxformed

Technical User
Apr 22, 2003
168
US
Two people in the office who use Outlook 2K as their email agent kept getting those annoying errors yesterday - Message had From: System Administrator and "Your message did not reach some or all of the intended recipients." Followed by "The following recipient(s) could not be reached:

'person@domain.com' on 8/19/2003 9:54 AM
No transport provider was available for delivery to this
recipient."

The Microsoft help site was anything but, listing about fifteen possible causes and not a lot of good information on how to solve. After checking most of these problems, did a quick google search on an error I was seeing in my message log "lost input channel". Found that Outlook was timing out. Raised the timeout to the maximum of five minutes and everything went. We use sendmail - so if the problem comes back, we'll know to fiddle with the sendmail.cf and change the timeouts until it goes smoothly.

Unfortunately, over half a day was wasted on this ubiquitous message that was NOT from our Mailer-Daemon.

Hope this helps someone else.
Max

 
the people that send the message are they selecting the recipients from their own personal address book?? If they are it sounds like they need to enter SMTP into the email type box for those entries
 
They had the smtp - just strange. Saw that error in the log and did a quick search and saw some other people had had the exact same problem with the timeout issue.

Thanks, coch.

Nax

 
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