OUTLOOK 2K HELP

[bfletch]

I have a user with Outlook 2K and all the sudden when she sends a message, it does not put a copy into her SENT FOLDER. Just started happening, no configuration change. I figured her folder was too full so I had her delete about 100 messages and do a test email and still didn't out a copy there. It seems like people are recieving the mail still, but would like to have the reciept in case questioned about a email not sent. Thanks to everyone in advance.

 

[mot98]

Click on "Tools,Options,E-mail Options", make sure that the "Save copies of sent messages in Sent Items Folder" is checked off.

mot98


"Victory goes to the player who makes the next-to-last mistake."
- Chessmaster Savielly Grigorievitch Tartakower (1887-1956)

 

[bfletch]

It is already checked. I unchecked it and applied, sent a email, nothing so re-checked it and still nada. Thanks.

 

[mot98]

That is strange....

Check the "Rules" and make sure that there is no rule affecting "Sent" items... mot98


"Victory goes to the player who makes the next-to-last mistake."
- Chessmaster Savielly Grigorievitch Tartakower (1887-1956)

 

[bfletch]

Nope, nothing has changed. Just stop after the 1st of April

 

[mot98]

Try this...

Create a new folder called test, copy all her sent items there, and then test it with an empty "Sent" folder. mot98


"Victory goes to the player who makes the next-to-last mistake."
- Chessmaster Savielly Grigorievitch Tartakower (1887-1956)

 

[beckas]

Check to make sure this setting isn't enabled: Tools, Options, E-mail Options, Advanced E-mail Options, In folders other than the inbox, save replies with original messages.

 

[sa1boy]

more over check that she hasnt set a mail preference on her web mail page that she should deelete the =message once sent this would create this problem for you