candyman200
MIS
I've seen several posts about corrupt or incorrect nickname cache (reset .nk2) but I've got a question in a different direction.
1) Outlook 2K3, Exchange account and I create a new email
2) In the "To" box I begin to type a user's name
3) The only names returned are those I've previouse selected from an address book/contact list (nk2 cache)
I've configured my Outlook Address book option (Addressing) to search 1st - Global Address Book; 2nd - Contacts. Still when I enter a name (known to be in the contact list) Outlook will not "suggest" a match. When I reset the (nk2) cache no names are suggested.
When I used LNotes, if you set up the address book seach criteria it would search all identified address books for the nearest match ... but it appears Outlook does not work the same way.
Is there something I'm missing or do you have to select a name from the address book / contact list once (to add to the nk2 file) before type-ahead works?
Thanks for your suggestions.
*** Fix what's broken, whether it's a machine or a process. People don't need to be burdened by problems that could be corrected.
1) Outlook 2K3, Exchange account and I create a new email
2) In the "To" box I begin to type a user's name
3) The only names returned are those I've previouse selected from an address book/contact list (nk2 cache)
I've configured my Outlook Address book option (Addressing) to search 1st - Global Address Book; 2nd - Contacts. Still when I enter a name (known to be in the contact list) Outlook will not "suggest" a match. When I reset the (nk2) cache no names are suggested.
When I used LNotes, if you set up the address book seach criteria it would search all identified address books for the nearest match ... but it appears Outlook does not work the same way.
Is there something I'm missing or do you have to select a name from the address book / contact list once (to add to the nk2 file) before type-ahead works?
Thanks for your suggestions.
*** Fix what's broken, whether it's a machine or a process. People don't need to be burdened by problems that could be corrected.