Outlook 2002 (Exchange) Out of Office will not work

[donchr]

Hello

I have an Exchange box serving 80+ users. I have Outlook 2000 and a handful of 2002's. One user which has 2002 loaded on his box cannot get Out of Office Assitant to work. It will not reply when Out of Office is activated. I loaded SP2 for office on his box. That didn't help. Does anyone have any suggestions?

Thanks

 

[beerhunter2]

Not sure if this is the answer, but it's worth a try.
Check to see if the user has any Rules created and active. They may be superceding the Out of Office Assistant.
If Rules are active, turn them off and then see if Out of Office Assistant works.

 

[rathcoffey]

Also, make sure the utility isnt disabled. Click on help->About Microsoft Outllok and then click disabled items.

You will be able to re-enable it there if its listed! 'A world without donuts is like a donut without a hole.......wait that would mean more donut! I'm a Genius' Homer Simpson

 

[GaryRumson]

go to your exchange system manager, then click on global settings, then click on internet message formats. Go over to the right pane and right click on default, go to properties, click on the advanced tab. Make sure allow out of office replies and allow automatic replies are checked. Hopefully that should solve the problem, it did for our organization.

 

[donchr]

Thanks Gary - I made the changes you suggested -
It looks like that should clear it up!

 

[GaryRumson]

Well that's good it help, usually that is the case. Also if you ever have a problem with an endless loop of auto replies, that is where you kill it by unchecking the boxes. Do I get a star??