Outlook 2000 - Cotntacts 2

[Don79]

Hi Guys,

I recently transferred a user's e-mail from an old computer to an new computer, including his "contacts". However, now when he goes to compose a new message and hits the TO button, he chooses "contacts" for the "show names from the:" drop down menu and there are no visible contacts. The screen is blank. However, if you go to view --> folder list --> contacts, all his contacts are there. Any ideas? Thanks!

P.S. His mail delivery options is set to deliver to a local PST file. At one time, he was configured on the server, and some of his contacts still reside there. Eventually, I will have to combine both contact folders into 1 local one.

 

[mot98]

Right click on the contacts folder and go to properties. Go to the "Outlook Address Book" tab, and make sure that the "Show this folder as an e-mail address book" box is ticked.

Hope this helps...

mot98


"Victory goes to the player who makes the next-to-last mistake."
- Chessmaster Savielly Grigorievitch Tartakower (1887-1956)

 

[beckas]

Make sure that the "Outlook Address Book" service is installed under "Tools", "Services". If it is not, add it and then do the steps that mot98 listed above. Then choose "File", "Exit and Log off" and re-launch Outlook for the contacts to appear as an address book option.

 

[Don79]

Thanks mot98 and beckas. That was the exact problem =)