I'm sorry I'm not familiar with it. Is this being used outside the US? In the US, 'name' is not sent out from CPE. I have read about people changing OLI to specific number to be sent.
Avaya also can be programmed to send 'name' as an additional information element in the ISDN setup messagin, however, this name display only shows up on other Avaya branded equipment assuming that the SS7 network in between them does not strip the additional fields.