Outgoing caller ID - PRI

[vwtc]

How do I program individual extensions on a Norstar MICS -PRI to reflect its DID number for outgoing caller ID instead of the main billing number? referred as station billing by the co I think. Thks

 

[silver987]

Term & sets, show, set #(221 etc), line acc show, line assignment, next to OLI. Then put in the number you want to show.
Be advised, this will not work unless your PRI provider allows it.


Wayne T

 

[vwtc]

Thanks, I tried the OLI setting, put in the 10 digit valid DID number, and also set the Called ID to Y under Telco settings for the set, no success. I tried blocking the outgoing number - F819 - did not block.
The telco tells me we have the station billing programming on the PRI, perhaps thats not true. Or do I need a updated version of software? I'm currently at 4.1 on the MICS

 

[silver987]

I think it should work. In the past I have found it to be telco is at fault.
Good luck.

Wayne T

 

[curlycord]

Mostly is Telco side....however sometime if you programmed Business Name in settings it may not like that but this only depends on what the Telco programmed or allowed.
Also sometimes they have it so that only the main number shows on the outbound.



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curlycord

http://www.curlycord.com