Hello,
I am trying to come up with a solution to make outbound calls via VDN -> Vector by writing the number to be dialed into UUI.
Based on which VDN the outbound call is made, the corresponding Outbound Calling Number should be selected from the public-unknown-numbering table.
Unfortunately this does not work as the dialing extension is matched with the agent station number and not the VDN.
Am I missing something ? Or is this method not appropriate for what I am trying to achieve?
Objective is to give the agent the ability to choose the Calling Number.
Thanks,
I am trying to come up with a solution to make outbound calls via VDN -> Vector by writing the number to be dialed into UUI.
Based on which VDN the outbound call is made, the corresponding Outbound Calling Number should be selected from the public-unknown-numbering table.
Unfortunately this does not work as the dialing extension is matched with the agent station number and not the VDN.
Am I missing something ? Or is this method not appropriate for what I am trying to achieve?
Objective is to give the agent the ability to choose the Calling Number.
Thanks,