Out of Office - forwarding to external addresses

[Callahan]

We have just upgraded to Exchange 2000. When users set up their Out of Office to forward all e-mail to external addresses, it fails. It does however, work when forwarding to internal addresses.

Any ideas as to how to fix it?

 

[silentsam33]

Auto forwarding to the internet is most likely turned off in Exchange's configuration. You can allow this if you like, but you must be the Exchange admin. FYI... I have this turned off as well as all other auto forwarding to the internet (via Outlook rules) as it is a security risk and my company forbids it.

However, even if auto forward to the internet is turned off, you can still create a contact in AD and select this as a forwarding address for any mailbox on your Exchange server. We do this for our employees who will be at a clients site for some time, and would not have access to our mail server via a VPN connection.

 

[Callahan]

I can switch on the Allow Automatic Forward which does the job. The only problem is even with a Contact set up in AD, the address tied to this contact is external to our organisation so without the 'Allow Automatic Forward' switched on, it doesn't work. Ideally, I would like to allow users to only send to addresses we specify, but this seems to be preventing it.

 

[silentsam33]

You create the AD contact and then open the properties of the mailbox account that you to "auto forward' from. I believe you have to have the Advanced features enabled for AD users and computers. It should be in either the Exchange General or Advanced tab, Delivery Options. There you can set a forwarding address and you then select the contact account you created first. This will work whether you have the Allow automatic replies to the Internat or not. That only affects the Outlook client rules.

 

[spike0724]

There is another setting within Exchange under Global Setting... default... Properties. On the advanced TAB there are a few options on the bottom of that window, one of which is "Allow out of Office Responces" This is in referance to out of office responces to go outside of AD. I would check that.

S. Mike Harris

"If there we 90 seconds in a minute, I might get everything done in a day" - S. M. Harris