Out of office assistant help

[Hungster]

Any one know why the out of office assistant help only works within the office ?
any outside mail doesn't get a response back ?

Outlook 2000 client, Exchange 5.5 Server

thanks

 

[HoosierDaddy]

I believe the Out of Office Assistant is Client-side only; any reponses to Internet e-mail would have to be enabled at the server level.

 

[joegz]

Out of Office replies should send a respone to all incoming mail and is not a client-side rule but rather comes from the Exchange server. It is not a function of the Outlook client but just an add-on for Outlook from Exchange.

Either the Exchange admin has possible set it up differently or the OOA rule is damaged I would think. Microsoft offers a tool called Clean Sweep that installs as an add on to Outlook which allows you to rebuild the rule. I would first check with your Exchange Admin person or group. joegz
"Sometimes you just need to find out what it's not first to figure out what it is."

 

[Hungster]

i have no problem using it internal e-mail
it will work perfectly, and send a message back to the sender

but when i try to send it from external e-mail, i do not get a message back saying out of office message

thanks