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Oracle Metalink iTAR response time

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todder

todder

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So how long soes Oracle support take to respond to an iTAR?
My problem was posted today at severity level 3. Just getting a little antsy.
 
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Not bad...They called within a half hour.
 
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I find that checking the tar onlne is MUCH faster than waiting for any 'prefered' responce. I tried to remain child-like, all I acheived was childish.
 
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