HarrisD1200
Technical User
Working with a customer with an Option 11 who switched from E&M wink circuits using 4 digit DNIS to a PRI using 4 digit DNIS. Variant is NI-2. Outbound calls worked fine from the PBX, but inbound calls failed every single time to a fast busy. We tried various things (I'm in the CO) to resolve the issue such as changing Variant, different PRI hardware and so on to no avail. Finally, it was suggested that the PRI wasn't working because the Attendant hadn't been given a Listed Directory Number. The PBX vendor did this, and inbound calls started working.
My question is, does this make sense? I want to write it up for future reference, but I'm just not certain that this is what could possibly be causing the problem. Especially since calls directly to extensions not associated with the Attendant failed as well.
Any help would be greatly appreciated, thanks!
My question is, does this make sense? I want to write it up for future reference, but I'm just not certain that this is what could possibly be causing the problem. Especially since calls directly to extensions not associated with the Attendant failed as well.
Any help would be greatly appreciated, thanks!