Opening Office 2000 suite 1

[milkman]

For some reason now, whenever I try opening anything in office suite, I am getting this prompt that I need my office 2000 cd. I never had this happen to me before but, all of a sudden one day, the program is requesting the CD. Anyone know why this is happening and what I can do to prevent it.

 

[Scotsdude]

Let me guess - its looking for CD 2?

I had this problem at my work, and the only real workaroound we found was to uninstall Office, then reinstall under a Custom installtion, and just install everything. Scotsdude
Help us help you - let us know when our insane scribblings help!!

 

[debonairOne]

Do you have the cd? If so, give it what it wants... If not, you can try to find out what component it is looking for and install that... Usually this happens when a complete install was not done in the beginning and the user then launches a process that calls another Office application or process that has not been installed yet, like Frontpage. The only ways to stop it, that I know of, is to install the missing component, or uninstall/reinstall using custom option as above and selecting all options run from my computer. debonairOne

"I look in the mirror and what do I see..."

 

[milkman]

All I am trying to do is open the program from Start - Programs - Access. This is when the program is looking for the CD to gather information. It never used to do this before. I not opening any special component, just the program. Any suggestions?

 

[lifto]

I am finding that user profiles in win2k can get some very strange corruptions. Try logging on as another user. If necessary, create a new user and log on as that user and see if Office acts the same way under the new user profile.

If it works the way it is supposed to, you will need to create a new profile for yourself but you will not have to un-install and re-install Office.

 

[milkman]

Lifto are you saying that my profile has gone bad. If you think so, why does this happen, is it a common thing with win2k? I would like to also mention that I also work with a network admin at work, he tells me that for some reason, some student profiles that he has created does this same thing. Is there there something we can do to correct to problem?

 

[lifto]

Yes, That is what I'm saying. I don't know why it happens but it does.

I have had 3 win2k machines out of about 100 on my network that started doing "odd" things. This morning, the regional manager was not able to log into outlook/exchange server but he has able to log onto his e-mail via our web access page. I tried all the normal stuff such as deleting profiles etc. (including reinstalling office). In addition, I also tried authenticating my user name and password on his profile and could not get it to work.

I logged him off and brought up another user, plugged his outlook user name and password in and bang! he authenticated with the exchange server.

I created another user profile for him, copied his data over and now his e-mail is fine.

I have also seen it with Internet Explorer. We had 2 machine that would not remember passwords or do "auto complete" correctly. New profiles corrected these problems.

Look at Q306895 on microsoft.com. The last part talks about how to correct a corrupted profile.

 

[milkman]

Lifto I did a search for the Q306895 could not find the article.

 

[lifto]

try -

autocomplete does not save username and password

Look at method 4.