Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

On Hold Call makes no sound. 1

Status
Not open for further replies.

mushrog

Technical User
Feb 18, 2008
31
US
Last June I replaced a CICS hit with lightening with a CICS 7.1. Now the customer says that a call placed on hold does not beep at the holding station to remind them of the on hold call. They say the old system did. I can't find anything in the book. I would have thought this was a normal system function.
 
Under 'System Programming', then 'Feature Settings' is 'Held Reminder' and then a timer setting in seconds.
 
Thanks gforce9, I will let you know the results.

mushrog
 
Also make sure it is set to tones and not to music.

Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige
 
Thanks gforce9, that was the ticket. I never thought it wouldn't already be turned on. Mushrog
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top