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Office 365 and Nupoint UM

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bptbm

Technical User
May 5, 2015
10
US
Just newly implemented a Mitel network, using Nupoint as the Voicemail system. The customer already has Office 365 as it's email server. Messages from the Nupoint are getting to the Office 365 and to the end user, but when the user deletes the message out of it's email, the Nupoint doesn't get that message and the message is left in there, is there something missing in the design to get it to do so?
 
Office 365 is only supported at the most recent versions (or possibly 1 back)

What SW version are you using?

**********************************************
What's most important is that you realise ... There is no spoon.
 
Supported at your version

As it is the return message that is failing the most obvious culprit would be a firewall. Unless the Nupoint has direct access to the Internet, I would start there.

**********************************************
What's most important is that you realise ... There is no spoon.
 
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