ntoskrnl.exe crash 1

[qleader]

I continue to get physical memory dumps with the ntoskrnl.exe as the prob. I
update my Easy Cd creator and Adaptec software installed SP2 patch. This
seems to have fixed the prob for a while. Well its back again. The dumps
will happen when installing or uninstalling different software (Microsoft
products included), all my is comp with W2K. And it happens when launching
apps (not with the same app all the time.)
The machine is a new built machine: 1.0GHZ AMD Athlon, 256Mb Ram, Geoforce
MXX200 Video card, Linksys Lan Card, all the latest drivers have been
installed.
I have seen other posts where you can copy a new ntoskrnl.exe from the CD.
They claim this fixes the problems when the ntoskrnle,exe is corrupt. I
thought the Ntoskrnl.exe was compiled based on your hardware at W2K
installation time??
Would coping a new ntoskrnl.exe file work??
Should I just start all over? (That is the last thing I want to do)

Any help would be greatly appreciated.

 

[pbxman]

What version of Easy CD creator are you using exactly?
Are you using 5.0 Platinum with the 5.02c patch? Are you using Direct CD with it as well?

Need more info..
Pbxman
Systems Administrator

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[qleader]

I have updated the Easy CD Creator to 4.05 Version and the Direct CD to 3.05 Version.I have not have any problems with the burning cd's after updating both products. I did try a friend's Easy CD Cretor 5.0 , just to see if that would fix. I did not notice any change. So I unistalled that reinstalled my orignal then updated them.

Will Easy CD Creator and Direct CD cause problems even though your not using them at the time of a crash?

David

 

[pbxman]

Here's a chart on what versions OSes can support. If you dont have them - dont expect stability.


Windows Version:
95/98|NT 4|2000 Professional|Windows Me

DirectCD 2.x Yes |Yes| No| No
DirectCD 3.0 Yes|Yes|No|No
DirectCD 3.01 Yes|Yes|Yes|3.01d or later
DirectCD 5 Yes|Yes|Yes|Yes
Easy CD Creator 3.x Yes|Yes|No|No
Easy CD Creator
4.0 and 4.01 Yes|Yes|No|No
Easy CD Creator 4.02 Yes|Yes|Yes|4.02d or later
Easy CD Creator 5 Yes|Yes|Yes|Yes

Compare your versions to this chart..anything that says "NO" under the 3rd colums (windows 2000) is not supported.

Hope that helps..


Pbxman
Systems Administrator

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[qleader]

OK That lets me know what I need to do with the Easy Cd Creator and Direct Cd software. Thanks for the chart , Very Helpful....
But still this burning question remains, Will Easy CD Creator and Direct CD cause problems even though your not using them at the time of a crash?
I see alot of comments about Easy Cd Creator causing problems, but seems to be when they try to burn cds or use the software. I guess what I am saying is I can not see Easy Cd Creator and Direct Cd causing my crashes.

 

[pbxman]

Yes - they can cause problems due to the fact that the programs update and change default microsoft-installed .dll files. Those files tell other programs how to function, and programs like CD burning software make changes that directly affect how your software "talks" to your hardware. If you have a (non-windows 2000 compatible) .dll overwritten by Adaptec on a windows 2000 system, that .dll when called into use, will prevent Windows 2000 from accessing the software correctly - leading to all kinds of problems...not specifically your error..but its impossible to discern what will be affected.

Some programs may work fine - others will completely bomb your system.

Bottom line - with Adaptec..you MUST use Windows 2000 compatible software before you can move on to the cause of any error thereafter.
Pbxman
Systems Administrator

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[qleader]

That makes a lot of since, Thanks...
So if I uninstall the current version I have and install a new version that should clear this prob up. One question --- should I repair W2K before I install the lastest version of Easy Cd Creator or wait and see what happens after I install the lastest version first?

Thanks for all your help... Just to let you know I have posted this message on two of forums (one being microsoft's) and this is the only place that has given ANY help. Thanks a bunch for all your help..

 

[pbxman]

Al long as the problem started after you installed Adaptec..you know that it is the cuase of the error. If you were running Win2K fine with no crashes before Adaptec - you can install Your Easy Cd Creator 5.0 platinum..but, there is still an issue with that and Windows 2000 - you must update your 5.0 software to at least 5.01.

If you still receive the errors after upgrading your software, and applying the patches (note..patches must be downloaded and applied before you reboot after installing 5.0)..then there is another factor at work here.

The main question still remains - if you uninstall your CD burning software - does the crash still happen? If yes - there is corruption elsewhere on your system. Maybe a virus, buggy drivers, etc.

Let us know what the result is once you remove your CD burning software. There is no need to repair your registry before continuing...use that as a last resort.
Pbxman
Systems Administrator

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