NT laptop DHCP problem.

[fs1]

Hi,

I have a problem that I have not been able to figure out. I recently set up a cable modem with a hub that four laptops use to get high speed internet. One of these laptops is running NT 4.0 and has a dual PCMCIA card for modem/NIC. Because this laptop has the option on boot up of
1. Undocked with dialup
2. Undocked with network
3. docked

I chose option two when booting this laptop and was able to successfully get on the internet using DHCP.

A few days after setting this up, I get a call from the user saying he cannot get on the internet with the NT laptop. I looked at the laptop and the dual PCMCIA card showed that no driver had been installed. I reinstalled driver and this did not resolve problem. I would look at the properties of the card and there would be an x through socket 0 that the card was in. I suspect that the card was accidentally pulled out because of a bad, sticky cable.

Anyway I tried two separate cards instead of a dual card - one LAN and one Modem and came up with the same problem. I switched the slots that the cards were in and the socket x error would still show on the LAN card. I statically assigned the IP, DNS, Gateway, etc, info and I still can't get this laptop on the internet. Any suggestions would be appreciated - I don't want to have to re-image this thing if I don't have to!

Sorry this is so long winded. Thanks.

 

[wolluf]

is the PCMCIA slot still actually functional? (it sounds like its been damaged). As there are obviously 2 slots, have you tried LAN card in both? (and on its own).

 

[SimonDavies]

Have you run the software for the card? What SP level are you running on the os? Have you looked at the Event log to see if there are any errors being reported when you plug in the pc card? The one thing I find with NT4 is it get's itself in a twist with the networking occasionally, no matter what you try it still doesn't work. I found that the solution is to actually remove the card, uninstall the client and protocols and try again from scratch.

 

[Kjonnnn]

Theres a little program that you have to run for NT to work with cards. I can't remember the name, but it loads before the card does. We use to have a lot of NT laptops.