Not sure if my prob is hardware or soft

[rry2k]

Hi,

I am trying to print a pdf and it comes out in squares instead of text. I'm not sure if this is a printer issue or software. I'm using acrobat 5.0 distiller/writer.

Thanks..Russ

 

[Accessdabbler]

Open Acrobat and go to File > Document Properties > Fonts (I use version 6 so the menu may be different). See if the fonts are embedded or not.

 

[rry2k]

Hi,

I just downloaded a copy of 6.0. I opened the pdf, went to doc props and fonts. It shows the fonts but I can't tell if there embedded. Is there a way to turn this option on or off so I can test both ways?

Thanks..Russ

 

[shtick]

What kind of printer are you using?
I would try a different printer driver. I would also try printing it from a different workstation and printer. Try to isolate where the problem originates.
It's usually software related more so than hardware.
Hope this helps.

 

[dannyd74]

You might also try changing the Language Level in Adobe before printing. I think the default is two. We have a document at work that will only print in level 3. The setting is under postscript options...

 

[rry2k]

Thanks to all for the help. For now I rebooted and it worked. I will delv into it more with your suggestions later.

Thanks..Russ