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not reciveing mail

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ekke

MIS
Feb 27, 2002
100
SE
Hey
I had a 2003 mail server that worked just fine
and after we shutdown the server an moved it to another location and change the mx record with my isp it will not accept incoming connections on smtp, we have the same firewall beacuse we moved the entire office.
i can send email just fine.
its driving me crazy.
please any ideas would be greatful

//:EkkE
 
Have you tried telneting to port 25 directly at the DNS name that the MX record points at? Or try directly at the external IP? You need to sort out whether this is a DNS issue or an issue of your server actually refusing connections. This will help you sort that out.

ShackDaddy
 
hey thanks for the fast response.
i can from the exch server it self telnet the extrernal mx record and do a ehlo.

//:EkkE
 
Sure you have the same firewall, but did you change the firewall settings to forward from your new external mail IP to the server?
 
Ekke, you've shown that the issue isn't your server, but by doing it inside, you haven't found anything out about DNS or your firewall. Doing the test from outside will tell you about those things.

Check your firewall rules, like Sean said, and make sure that your SMTP rule isn't using old IP addresses.

ShackDaddy
 
hey
i have never been able to telnet to the server from the outside beacuse authentication security.
i have set up several exchange server all the same no telnet on port 25 and are working fine.
the firewall is a simple one the server has the same adress on the inside as before. the rule is simple, forward port 25 the the servers internal adress.

//:EkkE
 
Ekke, how do public SMTP servers deliver to your server if you are using some sort of authentication security scheme that blocks telnet on port 25? Telnet on 25 shouldn't be any different than a standard SMTP connection if you pass it the right information. Am I correct? What am I missing?

I've reliably been able to test SMTP connectivity using a telnet client to port 25 on any functional public SMTP server I've pointed at for the last seven years. Maybe I've been lucky.

ShackDaddy
 
along with MX records reverse DNS entry on your ISPs DNS server will help as well name resolution as well...

"i have never been able to telnet to the server from the outside beacuse authentication security."
-then you will never receive mail.

if you need tests post your domain name or IP

All the best!

:--------------------------------------:
fugitive.gif


All around in my home town,
They tryin' to track me down...
 
I'm with ShackDaddy - how are you receiving mail if you're using some sort of authentication? SMTP is anonymous by design. Even if your firewall is a proxy to the mail server, you should still be able to telnet to it over 25 and send a test message.

Pat Richard, MCSE MCSA:Messaging CNA MVP
Want to know how email works? Read for yourself -
 
thanks for all the replys.
after almost F...ing everything up
i got this message.

This is an SMTP protocol error log for virtual server ID 1, connection #1. The remote host "*.*.*.*.*", responded to the SMTP command "xexch50" with "504 Need to authenticate first ". The full command sent was "XEXCH50 1820 2 ". This will probably cause the connection to fail.

time to go to bed 1 am here

//:EkkE
 
r u using another server to relay?

:--------------------------------------:
fugitive.gif


All around in my home town,
They tryin' to track me down...
 
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