I recently did an installation of a Cisco CallManager system using a Cisco 3845 router to a Nortel SL-100 NT6x50AB PRI. Not being a Nortel guru, I let the local tech do all the programming on the SL-100. Unfortuantely, after 5 days we continued to have what seemed to be a looping issue on the SL-100.
Whenever a call is placed from the SL-100 to the CallManager everything works great. However, when calling from the CallManager to the SL-100 we continously get a Q.921 debug (on the router) reporting back from the SL-100 indicating no channels are available. I can see the attempt going out the trunk to the SL-100 but we see 23 attempts to grab a channel with the same - no channels are available being returned. In addition, when the trunk is monitored on the SL-100, it shows the trunk being active during the call set up but it never passes from the SL-100 to any desktop device.
If anyone has any idea's I'd be grateful. I have a series of screen shots from the SL-100 I can provide if you want to take a look at. Prefer to work one-on-one with that file.
Thank you.
Bob
Whenever a call is placed from the SL-100 to the CallManager everything works great. However, when calling from the CallManager to the SL-100 we continously get a Q.921 debug (on the router) reporting back from the SL-100 indicating no channels are available. I can see the attempt going out the trunk to the SL-100 but we see 23 attempts to grab a channel with the same - no channels are available being returned. In addition, when the trunk is monitored on the SL-100, it shows the trunk being active during the call set up but it never passes from the SL-100 to any desktop device.
If anyone has any idea's I'd be grateful. I have a series of screen shots from the SL-100 I can provide if you want to take a look at. Prefer to work one-on-one with that file.
Thank you.
Bob