Nortel Mini Carrier Remote question 1

[MUGGER10]

I have a Mini carrier remote that shows many channels connected, but a STAT in LD 32 of the PBX shows few if any of the related TN's busy. As a result I'm getting "no timeslot avaliable alarms" in the mini carrier remote.
Any suggestions?

 

[tnphoneman]

Mini carriers use 2 channels from each T1 for signaling and thus no calls can go across those channels. I think it is the first 2.

How many spans do you have 1 or 2?

If you have 1 is the second one disabled?

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[MUGGER10]

Yes, I agree the first 2 channels are used for signalling. We only have one span and the second is set as unequipped in the configuration.

 

[tnphoneman]

Ok is it a full span or partial i.e. shared some channels for data?

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http://www.greatwhitetechnologies.com

Aastra Authorized Reseller

 

[MUGGER10]

T-1 is all dedicated to the phone system. Not stripping off any channels for data.

 

[TelecomNemo]

ACD phones at the remote site? How many?

 

[MUGGER10]

None. Customer was made aware years ago when we put this in that They could how no ACD phones on the end of this thing.

 

[MUGGER10]

You're probably going to think I'm nuts but here is what I've proven. Call forwarding active on a phone causes a channel on the T-1 to be busy. Not only that but the channel doesn't go idle when you de-activate call forwarding. You actually have to use the phone, just get dial tone and hit the release key, Before the T-1 channel goes idle. Have proven this on two different systems.

 

[GHTROUT]

Cool info MUGGER10 - I never would have thought that to be the case.

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